Legal
Terms & Conditions
Placeholder wording — please review and adjust to match your own booking policy.
Bookings and deposits
Colour, extension and restyle appointments require a deposit to secure the date. Deposits are deducted from the final balance on the day.
Cancellations
Please give at least 48 hours’ notice to move or cancel an appointment. Deposits for late cancellations or no-shows may be retained to cover the reserved studio time.
Patch tests
A patch test is required at least 48 hours before any colour service for new clients, or clients who have not visited within six months. Colour cannot go ahead without one.
Pricing
Prices are confirmed after consultation and can vary with hair length, density and the amount of product required. Any change is agreed with you before work begins.
Aftercare
Following the aftercare advice given in studio helps protect your results. If you are unhappy with anything, contact EnvyLocks by Shannon within seven days and we will do our best to put it right.